– Refunds: All custom orders are a final sale. Customers have 7 days to refund any item already framed. The refund must come with the original receipt and there must be no damage to the item. If the transaction was made through Credit or Debit, the same Credit or Debit card must be presented for refund.
– Layaway: Apple Art Works offers layaway with 25% down and will hold the piece for 3 months at which time the deposit will be forfeited.
– Timing: Custom orders take 2-3 weeks.
– Liability: Apple Art Works liability is limited on all artwork or items left in our care to a maximum of $500 for any damaged, stolen, lost or mishandled art or items. Should the value exceed $500 it is the responsibilityh of its owner to arrange their own insurance.